Terms of Service
Welcome to Zoe Bronte. These Terms of Service (“Terms”) govern your access to and use of our website www.zoebronte.com, including all content, features, and services provided by Zoe Bronte (collectively, the “Service”). By accessing or using the site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this website.
1. General Information
This website is owned and operated by Zoe Bronte, an online retailer specializing in high-quality footwear and accessories. By visiting or purchasing from our website, you engage in our “Service” and agree to abide by these Terms, our Privacy Policy, and any other conditions referenced herein.
We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this page. It is your responsibility to check this page periodically for updates. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
2. Eligibility
By using our website, you confirm that you are at least the age of majority in your country or have the consent of a parent or legal guardian. You must also provide accurate, current, and complete information when making a purchase or creating an account. Zoe Bronte reserves the right to refuse service, terminate accounts, or cancel orders if information provided is false or misleading.
3. Products and Availability
Zoe Bronte strives to display our shoe collections as accurately as possible. However, variations in color, texture, or style may occur due to photographic lighting or screen settings. We do not guarantee that your device’s display will be accurate.
All products are subject to availability. We reserve the right to limit quantities of any item, discontinue products, or update descriptions without prior notice. In rare cases, if a product becomes unavailable after you place an order, we will notify you promptly and issue a full refund.
4. Pricing and Payment
All prices listed on www.zoebronte.com are displayed in the local currency indicated at checkout and are inclusive or exclusive of taxes as specified. Shipping fees, taxes, and customs duties (where applicable) are calculated during checkout.
We accept a variety of payment methods including major credit and debit cards, PayPal, and digital payment platforms. By submitting payment information, you confirm that you are authorized to use the chosen payment method.
In the event of a pricing or billing error, Zoe Bronte reserves the right to correct the error and modify or cancel the order accordingly.
5. Order Acceptance
Your order constitutes an offer to purchase a product. Once submitted, you will receive an acknowledgment email confirming receipt of your order. This confirmation does not signify acceptance; your order is only accepted once it has been processed and shipped.
We may, at our discretion, refuse or cancel any order for reasons including product unavailability, payment authorization failure, or suspected fraudulent activity. If your payment has already been processed and your order is canceled, we will issue a refund promptly.
6. Shipping and Delivery
Orders are shipped to the address provided during checkout. You are responsible for ensuring that your shipping details are accurate.
Delivery times vary by region and shipping method. Estimated shipping times are displayed at checkout but are not guaranteed, as delays may occur due to factors beyond our control, such as customs inspections or courier disruptions.
For more detailed information, please refer to our Shipping & Returns Policy available on our website.
7. Returns and Exchanges
We want you to be fully satisfied with your Zoe Bronte purchase. If for any reason you are not happy, you may return or exchange eligible products within 30 days of delivery, provided that:
- Items are unworn, unused, and in their original packaging.
- Proof of purchase is included.
Return shipping costs may apply unless the return is due to a defect or an error on our part. Please email assistance@zoebronte.com to initiate a return.
Refunds are processed once the returned product passes inspection. Please allow 5–10 business days for funds to reflect in your account.
8. Intellectual Property
All content on this website—including images, text, graphics, product descriptions, and design elements—is the exclusive property of Zoe Bronte or its licensors and is protected by international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or use any content from www.zoebronte.com without express written permission from Zoe Bronte. Unauthorized use may result in legal action.
9. Limitation of Liability
To the fullest extent permitted by law, Zoe Bronte, its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- The use or inability to use our website or products.
- Errors, omissions, or inaccuracies in content.
- Unauthorized access to your personal or financial data.
In no case shall Zoe Bronte’s total liability exceed the amount paid for the product in question.
10. User Accounts and Security
If you create an account with Zoe Bronte, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access or breach of your account.
We reserve the right to suspend or terminate accounts that violate our Terms, engage in fraudulent activity, or disrupt the experience of other users.
11. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our site, you consent to the practices described in that policy.
For any data-related concerns, please contact our Data Protection Officer via assistance@zoebronte.com.
12. Third-Party Links
Our website may contain links to external websites operated by third parties. These links are provided for convenience only and do not imply endorsement. Zoe Bronte has no control over, and assumes no responsibility for, the content, privacy practices, or operations of third-party sites.
We encourage you to review the terms and policies of any external websites you visit through our links.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the jurisdiction where Zoe Bronte operates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that region.
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full effect.
14. Termination
We reserve the right to terminate your access to the website or suspend your account at any time, without notice, if you violate these Terms or engage in activities that may harm the reputation or security of Zoe Bronte.
Upon termination, any outstanding obligations or liabilities incurred prior to termination shall remain enforceable.
15. Contact Information
For any questions, feedback, or concerns regarding these Terms, please reach out to us at:
📧 Email: assistance@zoebronte.com
🌐 Website: www.zoebronte.com
Our customer support team is available Monday through Friday to assist with any inquiries.